University account
⚠️ Warning
- Use a unique password for your university account.
- Change your university account password if you are already using it on other websites.
- Change your password if you suspect unauthorised access and inform us of the incident.
- The IT Centre will never ask you for your password.
- Never share your password with anyone else.
Change
of degree programme: Students who have already been enrolled at Worms University of Applied Sciences – within the last 6 months – and are switching to a different degree programme will not receive new university account login details or a new student ID card. Your existing login details and university email address will remain the same.
Once the transfer has been processed, the new certificate will be available via ICMS and your student ID card can be validated for the next semester.
Re-enrolment (i.e. your last enrolment at the university was more than 6 months ago)
As the university account is deleted 6 months after deregistration, you will receive new university account login details upon re-enrolment.
In principle, the old student ID card can still be used. A new student ID card is not issued automatically.
If you no longer have your old card, please contact Student Services: studieren@hs-worms.de
Change your university password?
Do you know your current password and would like to change it?
- Log in to the webmail service using your university account username (without @hs-worms.de).
- Click on ‘Settings’ in the centre-left of the screen.
- Select ‘Password’ from the left-hand column.
- When setting your new password, please note the following requirements:
- at least 15 characters long
- Upper- and lower-case letters
- at least one number
- at least one special character (e.g. ! or @).
The " (quotation mark) cannot be used as a special character.
You can find tips on creating secure passwords from the BSI.
- Then click on ‘Save’.
- Never disclose your password to anyone else.
For administrative and library staff
only
- Log in to the administration webmail service using your university account (without @hs-worms.de).
- Click on ‘Settings’ in the centre-left of the screen.
- Select ‘Password’ from the left-hand column.
- Set a new password. Your password must:
- be at least 15 characters long,
- contain upper- and lower-case letters,
- contain at least one number, and
- contain at least one special character (e.g. ! or @).
The " (quotation mark) cannot be used as a special character.
You can find tips on creating secure passwords from the BSI.
- Then click on ‘Save’.
- Never disclose your password to anyone else.
Forgotten your university password?
Have you forgotten your password? There are two ways to reset it:
Please send us a valid identity document as proof of your identity:
- Student ID card (showing a valid semester date)
- Staff ID card
- Identity card
- Passport (plus residence permit, if applicable)
to helpdesk@hs-worms.de and request a password reset.
Please
come to the Data Centre’s service office.
Please bring a valid form of identification with you:
- Student ID card (showing a valid semester date)
- Staff ID card
- Identity card
- Passport
You can find our current opening hours and our location in the contact box below.
Contact the Data Centre
Opening hours
Service office at Worms University of Applied Sciences, Building A, 1st floor, Room 104
- Monday to Thursday:
08:00–12:00 and 12:45–16:00 - Friday:
08:00–12:00 and 12:45–14:00
Information on how to get in touch
It will make it much easier for us to process your enquiry if you follow these guidelines:
- Subject: Problem with the software application (e.g. university account)
- Content: A detailed description of your problem, including at least the username you are using and, if possible, a screenshot
- Email sender: Please use the webmail service or email client with your university email address wherever possible
- Our email address: helpdesk@hs-worms.de