Two-factor authentication (2FA)
Greater security for your university account: With two-factor authentication (2FA), you can provide your university account with additional protection against unauthorised access by using a second security factor.
Additional authentication using a 2FA token is required to use the University of Worms’ VPN client.
To set up and use 2FA, you will need:
- Your university account to log
in - A connection to the university network whilst on campus (eduroam)
→ It is not possible to set up the 2FA token whilst outside the university network!!!
- a web browser to create the permanent 2FA token
- a mobile device or a laptop to set up and use the 2FA token
First, connect to the university network (eduroam) and then create your 2FA token by following the relevant instructions.
⚠️ Important notice
The Microsoft Authenticator app cannot be used for two-factor authentication (2FA tokens) at the university.
Please follow one of our recommendations listed below:
KeePassXC software
For computers
FreeOTP app
For mobile devices (Android / iOS)
YubiKey hardware token
Optional for staff at Worms University of Applied Sciences only.
→ Instructions for using YubiKey
→ Instructions for using YubiKey on macOS
FAQs
Once you have set up the token, you can test it within the university network via the following test page: https://sptest.rz.hs-worms.de
Once you have set up your 2FA token, you can set up VPN access.
To do this, use the Cisco Secure Client.
Is your
username being rejected, or are you seeing the message “Worms University of Applied Sciences Identity
Provider – Access denied”?
Enter your university username in full using lower-case letters,
for example: ibaXXXX, infXXXX, …
On Apple devices, the automatic spell-check function may alter the first letter of the username.
Therefore, before logging in, check that the username is written entirely in lower case.
Also, use the “Verify” button instead of the Enter key to complete the login.
Does Cisco Secure Client display “Unable to connect to the specified secure gateway”?
Ensure that you have installed the latest version of Cisco Secure Client.
The software updates automatically when establishing a connection if a new version is available.
For mobile devices, updates are carried out via the relevant app store.
Contact the Data Centre
Opening hours
Service office at Worms University of Applied Sciences, Building A, 1st floor, Room 104
- Monday to Thursday:
08:00–12:00 and 12:45–16:00 - Friday:
08:00–12:00 and 12:45–14:00
Information on how to get in touch
It will make it much easier for us to process your enquiry if you follow these guidelines:
- Subject: Problem with the software application (e.g. university account)
- Content: A detailed description of your problem, including at least the username you are using and, if possible, a screenshot
- Email sender: Please use the webmail service or email client with your university email address wherever possible
- Our email address: helpdesk@hs-worms.de
