Cisco telephone system

What do I need this for?

The Cisco telephone system is responsible for both internal and external telephone communications

What requirements do I need to meet?

  1. You have the necessary hardware at your workstation at Worms University of Applied Sciences (telephone or handset) with a direct line/telephone number.
     
  2. To use the software application you require, you will need access via a CISCO account for the telephone. You may need to apply for a CISCO account for your telephone from the IT Helpdesk (see below for contact details). This consists of a username and a password. The username corresponds to your assigned extension; the password is generated automatically.

How can I make use of this offer?

Contact the Data Centre

Opening hours

Service office at Worms University of Applied Sciences, Building A, 1st floor, Room 104

  • Monday to Thursday:
    08:00–12:00 and 12:45–16:00
  • Friday:
    08:00–12:00 and 12:45–14:00

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Information on how to get in touch

It will make it much easier for us to process your enquiry if you follow these guidelines:

  • Subject: Problem with the software application (e.g. university account)
  • Content: A detailed description of your problem, including at least the username you are using and, if possible, a screenshot
  • Email sender: Please use the webmail service or email client with your university email address wherever possible
  • Our email address: helpdesk@hs-worms.de
Blau leuchtende Netzwerkkabel als Symbol für Datenübertragung und IT-Infrastruktur.